Last updated: December 21, 2025

1. Introduction

Happy Antalya Transfer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our transfer services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when:

Contacting us via WhatsApp or phone
Making a booking inquiry
Subscribing to our communications

This information may include:

Name
Phone number
Email address
Travel details (pickup/drop-off locations, dates, times)
Number of passengers

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address (hashed for privacy)
Browser type and version
Device type
Pages visited and time spent
Referral source
Advertising identifiers (gclid, utm parameters)

3. How We Use Your Information

We use the collected information for:

Processing and fulfilling your transfer bookings
Communicating with you about your bookings
Improving our website and services
Analyzing website traffic and usage patterns
Preventing fraud and ensuring security
Measuring advertising effectiveness

4. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and store certain information. These include:

Essential cookies: Required for website functionality
Analytics cookies: Help us understand how visitors use our site
Advertising cookies: Used to measure ad effectiveness and track conversions

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

5. Third-Party Services

We use the following third-party services:

Google Analytics: For website analytics
Google Ads: For advertising and conversion tracking
Cloudflare: For security and performance
WhatsApp: For customer communication

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing of your data
Request data portability

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us via WhatsApp.